Privacy Policy
PRIVACY STATEMENT
1.1. Protecting the privacy and securing the personal and financial information of our clients and website visitors is one of our top priorities. This Privacy Statement outlines how we collect and protect your information. By opening an account or using our website, you consent to the collection and use of your personal information as detailed in this statement.
1.2. In accordance with the Data Protection Acts of 1988 and 2003, the data controller is Defazz (“we”, “us”, “our”).
COLLECTION OF PERSONAL INFORMATION
2.1. We collect the necessary information to open an account, conduct transactions efficiently, and protect your assets and privacy. This information helps us assess your needs and preferences.
2.2. The information we collect directly from you includes details needed for communication, such as your name, mailing address, phone number, and email address, as well as information to verify your identity. We also gather demographic details when you open an account, such as your birth date, education, occupation, etc., and information about your transactions with us. Additionally, we assess your trading experience, approximate annual income, and net worth to evaluate your financial position.
USAGE OF PERSONAL INFORMATION
We use personal information solely for purposes that ensure quality service and security. For instance, we may use the information to verify your identity and contact details. We also use this information to create and set up your trading account, assign an account number and secure password, track your account activity, and communicate relevant account information. This data helps us enhance our services, personalize your browsing experience, and inform you about additional products, services, or promotions that might interest you.
OUR AFFILIATES AND PARTNERS
We may share information with affiliates if it is necessary to provide the product or service you have requested or to offer you the opportunity to participate in the products or services our affiliates provide. Additionally, we may form partnerships and alliances, including joint marketing agreements, with other companies offering high-quality products and services that could benefit our clients. To ensure these products and services meet your needs and are delivered effectively, we may share certain information with partners, affiliates, and alliances. This helps them understand which offers are most relevant and useful to you. The use of your personal information will be strictly limited to the purposes outlined in our relationship with the partner or affiliate.
NON-AFFILIATED THIRD PARTIES
5.1. We do not sell, license, lease, or disclose your personal information to any third party for any reason, except as described below.
5.2. We may disclose your personal information to third parties when required by law, to regulatory, law enforcement, or other government authorities, or when necessary to protect our rights or property.
5.3. To improve our services, we may engage third-party businesses to assist with certain internal functions, such as account processing, order fulfillment, client service, satisfaction surveys, or other support services and data collection relevant to our business. Information we collect from you may be transferred to and stored outside the European Economic Area (EEA), including the United States. It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Additionally, we may provide client information from our database to a third party to help analyze client needs and notify clients about product and service offerings. The use of this information is strictly limited to the task we request and for no other purpose. All third parties with whom we share personal information are required to protect it in a manner similar to the way we do.
SECURITY
6.1. All information you provide to us is stored on secure servers, and any payment transactions are encrypted using SSL technology. If we provide you with (or you choose) a password to access certain areas of our website, you are responsible for keeping that password confidential. We advise you not to share your password with anyone.
6.2. While we make every effort to protect your personal data, the transmission of information over the Internet is not completely secure. We cannot guarantee the security of any data transmitted to our website, and any transmission is at your own risk. Once we receive your information, we implement strict procedures and security measures to prevent unauthorized access.
RESTRICTION OF RESPONSIBILITY
If you choose to purchase a product or service from another company, any personal information you share with that company will no longer be governed by our Privacy Statement. We are not responsible for the privacy policies or content of external websites that we link to, and we have no control over how your information is used or protected by those sites. When you choose to visit a co-branded website or a linked website, you may be asked to provide registration or other information. Please note that the information you provide will be sent to a third party, and we recommend reviewing the privacy policy of that third party to understand how your information will be handled.
MARKETING
8.1. We may use your data to provide information about our products and services that may be of interest to you. We or our agents may contact you by mail or telephone regarding these offerings.
8.2. If you are an existing customer, we will only contact you by electronic means (such as email, voicemail, or SMS) with information about products and services similar to those you have previously purchased.
8.3. If you prefer not to have your data used in this way, please indicate your preferences by selecting the appropriate options when we collect your marketing preferences. You can change your preferences at any time by contacting a Client Services representative. If you opt out on a joint account, the opt-out applies to all account owners. An opt-out decision must be made for each individual account you hold with us.
USE OF "COOKIES"
9.1. We use cookies to help secure your trading activities and improve the performance of our website. (Cookies are small text files sent from the web server to your computer.) The cookies we use do not contain any personal information, account details, or passwords. They simply allow the website to recognize that a page request comes from someone who has already logged in.
9.2. We may share website usage data with reputable advertising companies to target our internet banner advertisements on this site and others. To do this, pixel tags (also known as clear gifs or web beacons) may be used to track the pages you have visited. The information collected by advertising companies through these pixel tags is not personally identifiable.
YOUR RIGHTS
You have the right to request a copy of the information we hold about you. We may charge a fee for this request, which will not exceed €5.00. You also have the right to access your data, request corrections to any inaccuracies in the information we hold, object to the use of your data, and block specific uses of your data. To exercise these rights, please submit a written request to Defazz.
CHANGES TO THIS PRIVACY STATEMENT
From time to time, we may update this Privacy Statement. If we make any changes, the revised Privacy Statement will be posted on our website, and we will notify you of such updates by posting a notice. By using our website, you agree to accept the revised Privacy Statement as notice to you. Any disputes regarding our Privacy Statement are governed by this notice and our Customer Agreement. We encourage you to periodically review this policy to stay informed about what information we collect, how we use it, and with whom we share it. If you have any questions that are not addressed by this statement, please contact a Client Services representative.